Warranty, Replacement & Returns Policy

Transparent B2B industrial terms for testing instruments, calibration seals, and DOA replacements.

7-Day Dead-on-Arrival (DOA) & Transit Replacement

In the event that an instrument arrives physically damaged during transit or exhibits a Dead-on-Arrival (DOA) defect upon initial bench testing, Galaxy Tools Hub provides a free, immediate 7-day pickup and replacement.

All standard testing instruments are covered by a minimum 1-Year Manufacturer Warranty backed directly by authorized service centers across Mumbai, Delhi, Bengaluru, and Chennai.

7-Day Hassle-Free Replacement

Direct courier reverse pickup for transit-damaged or non-functioning devices.

1-Year OEM Warranty

Official warranty cards enclosed with repair coverage for internal electronic failure.

Calibration Seal Integrity

Custom-calibrated NABL certificates are generated specific to instrument serial numbers.